Troubleshooting
This guide helps resolve common issues when using Cheolsu Proxy.
🚫 Proxy Won't Start
Port Already in Use
Symptoms: "Port is already in use" error message
Solution:
- Try changing to a different port number (e.g., 8080, 9000)
- Change port in Settings → Proxy Port
- Restart proxy
Firewall Blocking
Symptoms: Proxy starts but connections fail
Solution:
- Windows: Allow Cheolsu Proxy in Windows Defender Firewall
- macOS: Allow in System Preferences → Security & Privacy → Firewall
- Also allow in antivirus software settings
Administrator Privileges Required
Symptoms: "Insufficient privileges" error
Solution:
- Right-click Cheolsu Proxy
- Select "Run as administrator"
- Or log in with administrator account
🌐 Can't Access Websites
Check Browser Proxy Settings
Symptoms: Cannot access any websites
Solution:
- Verify browser proxy settings are correct
- HTTP Proxy:
127.0.0.1:8100 (or your configured port)
- HTTPS Proxy:
127.0.0.1:8100 (or your configured port)
Check Internet Connection
Symptoms: Works without proxy but fails with proxy
Solution:
- Check internet connection status
- Verify DNS settings (recommend 8.8.8.8, 1.1.1.1)
- Temporarily stop proxy and test direct connection
Specific Sites Only
Symptoms: Some sites work, others don't
Solution:
- Check if the site blocks proxies
- Check domain filtering in proxy settings
- Test with different browser
🔒 HTTPS Site Issues
Certificate Warnings
Symptoms: "Your connection is not secure" warning
Solution:
- Verify certificate is properly installed
- Click "Regenerate Certificate" in Settings → Certificates
- Restart browser
Certificate Installation Failed
Symptoms: Certificate install button doesn't work
Solution:
- Run Cheolsu Proxy with administrator privileges
- Temporarily disable antivirus software
- Use manual installation method (see Certificate Management Guide)
Warnings Only in Some Browsers
Symptoms: Works in Chrome but shows warnings in Firefox
Solution:
- Check certificate store for each browser
- Firefox: Settings → Privacy & Security → Certificates
- Chrome: Settings → Advanced → System → Manage certificates
📱 Mobile Connection Issues
Mobile Can't Connect to Proxy
Symptoms: Mobile device can't connect after proxy setup
Solution:
- Ensure PC and mobile are on same Wi-Fi
- Verify PC's IP address is correct
- Allow mobile IP in PC's firewall
Mobile Certificate Installation Issues
Symptoms: Can't access HTTPS sites on mobile
Solution:
- Transfer certificate file to mobile
- Install certificate on mobile
- Enable certificate trust settings
⚡ Performance Issues
Slow Connection
Symptoms: Websites load very slowly
Solution:
- Set log level to "Simple"
- Remove unnecessary domain filtering
- Restart proxy
High Memory Usage
Symptoms: Cheolsu Proxy uses too much memory
Solution:
- Clean up log files
- Limit concurrent connections
- Restart program
🔧 Settings Issues
Settings Not Saved
Symptoms: Settings reset after restart
Solution:
- Run Cheolsu Proxy with administrator privileges
- Check settings file permissions
- Check if antivirus is blocking settings files
Auto Start Not Working
Symptoms: Cheolsu Proxy doesn't auto-start with computer
Solution:
- Check "Auto-start on system boot" in Settings → General
- Windows: Check Task Scheduler
- macOS: Check Login Items
📊 Log Issues
No Logs Displayed
Symptoms: Nothing shows in Logs tab
Solution:
- Set log level to "Detailed"
- Restart proxy
- Access websites to generate logs
Log Files Too Large
Symptoms: Log files become very large
Solution:
- Set log level to "Simple"
- Enable log file auto-rotation
- Regularly delete log files
🆘 Advanced Troubleshooting
Network Diagnostics
# Test proxy connection
curl -x http://127.0.0.1:8100 http://httpbin.org/ip
# Check port usage (Windows)
netstat -an | findstr :8100
# Check port usage (macOS)
lsof -i :8100
Log File Locations
- Windows:
%APPDATA%\CheolsuProxy\logs\
- macOS:
~/Library/Logs/CheolsuProxy/
Settings File Locations
- Windows:
%APPDATA%\CheolsuProxy\config\
- macOS:
~/Library/Application Support/CheolsuProxy/config/
📞 Additional Help
If Problem Persists
- Search for similar issues in GitHub Issues
- When creating new issue, include:
- Operating system and version
- Cheolsu Proxy version
- Error message screenshots
- Steps to reproduce problem
Useful Links
Now you can use Cheolsu Proxy freely! If problems persist, feel free to ask for help anytime.