Troubleshooting

This guide helps resolve common issues when using Cheolsu Proxy.

🚫 Proxy Won't Start

Port Already in Use

Symptoms: "Port is already in use" error message

Solution:

  1. Try changing to a different port number (e.g., 8080, 9000)
  2. Change port in Settings → Proxy Port
  3. Restart proxy

Firewall Blocking

Symptoms: Proxy starts but connections fail

Solution:

  1. Windows: Allow Cheolsu Proxy in Windows Defender Firewall
  2. macOS: Allow in System Preferences → Security & Privacy → Firewall
  3. Also allow in antivirus software settings

Administrator Privileges Required

Symptoms: "Insufficient privileges" error

Solution:

  1. Right-click Cheolsu Proxy
  2. Select "Run as administrator"
  3. Or log in with administrator account

🌐 Can't Access Websites

Check Browser Proxy Settings

Symptoms: Cannot access any websites

Solution:

  1. Verify browser proxy settings are correct
  2. HTTP Proxy: 127.0.0.1:8100 (or your configured port)
  3. HTTPS Proxy: 127.0.0.1:8100 (or your configured port)

Check Internet Connection

Symptoms: Works without proxy but fails with proxy

Solution:

  1. Check internet connection status
  2. Verify DNS settings (recommend 8.8.8.8, 1.1.1.1)
  3. Temporarily stop proxy and test direct connection

Specific Sites Only

Symptoms: Some sites work, others don't

Solution:

  1. Check if the site blocks proxies
  2. Check domain filtering in proxy settings
  3. Test with different browser

🔒 HTTPS Site Issues

Certificate Warnings

Symptoms: "Your connection is not secure" warning

Solution:

  1. Verify certificate is properly installed
  2. Click "Regenerate Certificate" in Settings → Certificates
  3. Restart browser

Certificate Installation Failed

Symptoms: Certificate install button doesn't work

Solution:

  1. Run Cheolsu Proxy with administrator privileges
  2. Temporarily disable antivirus software
  3. Use manual installation method (see Certificate Management Guide)

Warnings Only in Some Browsers

Symptoms: Works in Chrome but shows warnings in Firefox

Solution:

  1. Check certificate store for each browser
  2. Firefox: Settings → Privacy & Security → Certificates
  3. Chrome: Settings → Advanced → System → Manage certificates

📱 Mobile Connection Issues

Mobile Can't Connect to Proxy

Symptoms: Mobile device can't connect after proxy setup

Solution:

  1. Ensure PC and mobile are on same Wi-Fi
  2. Verify PC's IP address is correct
  3. Allow mobile IP in PC's firewall

Mobile Certificate Installation Issues

Symptoms: Can't access HTTPS sites on mobile

Solution:

  1. Transfer certificate file to mobile
  2. Install certificate on mobile
  3. Enable certificate trust settings

⚡ Performance Issues

Slow Connection

Symptoms: Websites load very slowly

Solution:

  1. Set log level to "Simple"
  2. Remove unnecessary domain filtering
  3. Restart proxy

High Memory Usage

Symptoms: Cheolsu Proxy uses too much memory

Solution:

  1. Clean up log files
  2. Limit concurrent connections
  3. Restart program

🔧 Settings Issues

Settings Not Saved

Symptoms: Settings reset after restart

Solution:

  1. Run Cheolsu Proxy with administrator privileges
  2. Check settings file permissions
  3. Check if antivirus is blocking settings files

Auto Start Not Working

Symptoms: Cheolsu Proxy doesn't auto-start with computer

Solution:

  1. Check "Auto-start on system boot" in Settings → General
  2. Windows: Check Task Scheduler
  3. macOS: Check Login Items

📊 Log Issues

No Logs Displayed

Symptoms: Nothing shows in Logs tab

Solution:

  1. Set log level to "Detailed"
  2. Restart proxy
  3. Access websites to generate logs

Log Files Too Large

Symptoms: Log files become very large

Solution:

  1. Set log level to "Simple"
  2. Enable log file auto-rotation
  3. Regularly delete log files

🆘 Advanced Troubleshooting

Network Diagnostics

# Test proxy connection
curl -x http://127.0.0.1:8100 http://httpbin.org/ip

# Check port usage (Windows)
netstat -an | findstr :8100

# Check port usage (macOS)
lsof -i :8100

Log File Locations

  • Windows: %APPDATA%\CheolsuProxy\logs\
  • macOS: ~/Library/Logs/CheolsuProxy/

Settings File Locations

  • Windows: %APPDATA%\CheolsuProxy\config\
  • macOS: ~/Library/Application Support/CheolsuProxy/config/

📞 Additional Help

If Problem Persists

  1. Search for similar issues in GitHub Issues
  2. When creating new issue, include:
    • Operating system and version
    • Cheolsu Proxy version
    • Error message screenshots
    • Steps to reproduce problem

Now you can use Cheolsu Proxy freely! If problems persist, feel free to ask for help anytime.